General Terms and Conditions of Use
Welcome to www.fvpn.com, operated by FVPN.COM (hereinafter referred to as the ‘Company’)
PLEASE read carefully and agree to these General Terms and Conditions of Use before starting using the services offered on www.fvpn.com.
1. General Information about the Services
1.1. To be able to use the services of www.fvpn.com, you need to sign up, read the provisions contained herein, and undertake to unconditionally comply. To this end, you need to access the electronic registration form, tick the empty box and then click the button next to it titled ‘I have read the rules of use’.
1.2. Once signed up, you are entitled to choose one of the pay tariff packages offered on www.fvpn.com for the use of the VPN service that enables you to:
1.2.1. have virtually unlimited access to internet resources, using the guaranteed internet access channels operated by the Company;
1.2.2. obtain a personal IP address via which you can freely participate in the international web exchange, whereby you may also choose the host country from where the relevant IP is to be issued;
1.2.3. use the systems of www.fvpn.com, which will ensure a higher level of security while surfing the Internet and transferring your data.
1.3. The relevant price of the services offered by the Company on www.fvpn.com is set in each of the tariff packages, as specified on the webpage.
1.4. The services do not entail additional costs for the users;
1.5. The prices of the individual services specified on www.fvpn.com shall be valid within the specified period. You will be able to keep track of the service validity period online, on the website ....
1.6. To be able to use the service, you need to first check whether your Internet service provider has set any restrictions on your Internet connection, as well as whether the devices used by you and your Internet service provider create such restrictions. In this regard, upon signing up, you are entitled to a free 2-minute test period.
1.7. The agreement execution is carried out by providing the user with access to the website via a user name and password, as selected by the user.
1.8. The agreement shall be valid until its termination as per these General Terms and Conditions of Use.
1.9. The users (natural persons) are entitled to cancel the service agreement in compliance with Article 55 of the Consumer Protection Act. The agreement cancellation statement shall be submitted to the Company in writing, addressed to the Company’s seat, or by e-mail no later than 7 days from the service use commencement time.
2.1. To be able to use the service, you need to sign up online, filling in the electronic form available on www.fvpn.com.
2.2. You shall provide complete and correct data about your identity, or about the legal person you represent, as well as the other information which is requisite in the electronic form on www.fvpn.com. You need to update the data within 7 (seven) days upon the occurrence of any change thereto.
2.3. You may sign up only once. It is prohibited to sign up under an assumed name, another person’s name (cover-name), or a modified personal name.
2.4. When signing up, you need to enter your e-mail, user name, and password that have not been already taken during another registration on www.fvpn.com. The user name and password will individualize you when using the services.
2.5. By filling in your personal data at registration on www.fvpn.com, and by ticking the empty box and clicking the button next to it titled ‘I have read the rules of use’ in the electronic registration form, you represent that you have read these General Terms and Conditions of Use, that you agree to their contents, and that you undertake to unconditionally comply with them.
2.6. Upon your agreeing to the General Terms and Conditions of Use, you will receive information, sent to the e-mail address specified by you, as to how to activate your registration.
2.7. Following activation, your account will be set up, and it shall be understood that an agreement has been made between you and the Company.
2.8. Once you have downloaded the free FVPN software, following the steps described on www.fvpn.com, and have logged in using your user name and password, you will be able to freely use the website services.
2.9. Where false data have been provided, or where the data have not been updated to reflect any changes thereto, the Company’s team is entitled, with no prior notice due, to terminate the agreement or disable your access to the services. Should your agreement be terminated, you will need to sign up again to use the services offered on www.fvpn.com, while, in the case of discontinued services, rectifying the deficiencies will suffice to resume using the services.
2.10. You shall exercise all due care to hold in confidence your user name and password, which enable your access to the services on www.fvpn.com, and keep them secret from third parties.
2.11. The Company shall not be held liable, nor pay any indemnity for illicit use of your user name or password by a third party.
2.12. Once the tariff packaged you paid for has expired, you may select another one.
2.13. If you select a more expensive tariff package, it shall take effect as soon as you pay the relevant amount, as specified in the package.
2.14. If you reach the limit cap on your selected tariff package, you will receive a notification sent to your account. Unless you reselect a tariff package and pay the relevant amount for it, you will not be able to use the services of www.fvpn.com.
3. Amendments to the General Terms and Conditions of Use
3.1. You may, at any given time and on a discretionary basis, discontinue using the services of the Company and terminate the agreement as per the procedure laid down in Section 7.1. below.
3.2. These General Terms and Conditions of Use may be unilaterally amended by the Company, with a view to supplementing, modifying and improving the operations of www.fvpn.com from time to time, as well as in connection with legislative changes. Such amendments may also be implemented where alternations have occurred in the type, character or technology of the services provided by the Company.
3.3. Any amendments to these General Terms and Conditions of Use will be published on www.fvpn.com, and/or you will receive an e-mail notification that contains the text of the amendments. You will be given a 15-day time line to read the amendments.
3.4. If you fail to explicitly state, within the given time line, that you refuse to accept the amendments by sending a notification to the Company, it shall be considered that you agree to them and they become bounding upon you.
3.5. Any use of the services on your part after the announcement of the amended or new General Terms and Conditions of Use made on the website shall also be considered an expression of your agreement to the amendments.
3.6. Where you have expressed disagreement with the amended or new General Terms and Conditions of Use, the agreement shall be considered automatically terminated, and the Company may discontinue the service provision with immediate effect.
3.7. Users may, at any point prior to the conclusion of the website service use agreement, correct the information they have provided, as well as the agreement parameters.
4. Personal Data Protection
4.1. By agreeing to these General Terms and Conditions of Use, you explicitly and unconditionally consent for the Company to process your personal data, obtained when concluding and executing the agreement. Your consent also includes the provision of such data to other parties authorized by and/or related to the Company and to any company or institution, for the purpose of executing the concluded agreement and for any other legitimate purposes.
4.2. By agreeing to these General Terms and Conditions of Use, you represent that you have received all the necessary information regarding the circumstances referred to in Article 19(1) of the Personal Data Protection Act; that you are aware of the voluntary basis and the conditions to collect and process personal data for the purpose of executing the agreement; that you have been informed of the possibility to exercise your right of access to, and right to correct your personal data, as provided in connection with the use of the services offered by www.fvpn.com, at the Company’s address specified herein; and that you explicitly and unconditionally consent, on the grounds of Article 4(1)(2) of the Personal Data Protection Act, for the Company to process the information provided by you that constitutes personal data within the meaning of the Personal Data Protection Act for the purpose of executing the agreement you have entered into to use the services offered on www.fvpn.com.
5.1. The Company shall not be held liable for discontinuing the service provision under circumstances beyond the Company’s control, including force majeure, accidental events, problems within the World Wide Web, actions or inactions of third parties, etc.
5.2. The Company shall not be held liable for any damages and forgone profit caused by discontinuing, modifying, or disabling access to the services, nor by the loss, untrustworthiness, incorrectness or incompleteness of communications, materials or information that are transferred, used, recorded or made accessible via www.fvpn.com.
5.3. The Company shall not be held liable for any damages and forgone profit incurred as a result of the illicit access by third parties to the information stored by you.
5.4. By using the services offered on www.fvpn.com, you undertake not to:
5.4.1. Publish, disseminate or provide, in any way, data, communications, text, computer files or other materials that run counter to Bulgarian law, the applicable foreign legislation, these General Terms and Conditions of Use, the Internet ethics, or the accepted principles of morality and that violate the rights of third parties, including:
- copyright and related rights, trademarks, patents or other intellectual property rights, right of property, as well as any property ownership, moral right or legitimate interest of third parties;
- information that constitutes a trade secret, information covered by the obligation of professional secrecy, as well as private or other confidential information.
5.4.2. Publish, disseminate or provide software or other computer files that contain viruses, or other risky software and components thereof.
5.4.3. Publish or transfer pornographic or illegal content.
5.4.4. Publish data, communications, text, computer files or other materials that contain a threat to the lives and physical integrity of people; that promote discrimination or propagate fascism, racism or other non-democratic ideology featuring contents that violates human rights or freedoms, as laid down in the Constitution and legislation of the Republic of Bulgaria or in other international instruments; that call to a forcible change of the constitutional order or to committing crime, etc.
5.5. If any of the foregoing obligations is breached, the team of www.fvpn.com may terminate the agreement concluded with you or disable your access to the services until the non-compliance is rectified.
5.6 If you are using the free version of FVPN, you agree that the Company may show and include advertisement on or near the web pages accessed by you during the usage of the service.
6.1. If these General Terms and Conditions of Use are breached, you shall indemnify the Company for all damages and forgone profit, for any costs and legal fees incurred as a result of claims brought against the Company, including any fines or third-party indemnities in relation to the illicit use of other person’s files, as well as for all violations of the applicable Bulgarian or foreign legislation, these General Terms and Conditions of Use, the accepted principles of morality, or the Internet ethics.
7.1. The pay services available for the users of www.fvpn.com are explicitly marked as such, and the users are notified in advance regarding the payments that are to be made.
7.2. The users undertake, when using pay services, to pay the service price before commencing to use the relevant service. In case of delayed payment, the service provider may discontinue the service and terminate the agreement.
7.3. The Company shall accept payments for the service value in accordance with the payment method selected by the user.
8. Agreement Termination
8.1. You may terminate your agreement at any time, by ticking the empty box and clicking the button titled ‘Cancel My Account’ on www.fvpn.com, whereupon your account will be automatically cancelled and your access to it disabled.
8.2. If a user of the Company’s services fails to fulfil any of the contractual obligations undertaken hereby, the Company may terminate the agreement with immediate effect, with no prior notice to the user.
9. The Company will keep, on its servers, all electronic user statements expressing agreement to these General Terms and Conditions of Use. All user agreements shall be concluded in Bulgarian, and the Bulgarian substantive law shall apply.
Thank you for complying with these General Terms and Conditions of Use, which will ensure your trouble-free use of our services and successful operations within the Internet.